Frequently Asked Questions

Overview Frequently Asked Questions

Do you accept international orders?

Absolutely, Yes! We work for clients from all corners of the world.

When do you start working on projects?

We start working on your logo projects, as soon as we receive your request along with designing
instructions & payment.

How long it takes to see my first design draft?

Normally 2 business days; the number of sample designs depends on the package you choose.

Can I request changes?

Yes, you can request changes and number of revisions varies from package to package.

Do you work on design ideas given by clients?

Yes, we welcome designing ideas from clients. You can include as specific as possible designing
information during the ordering process.

Do you convert, redraw or repair design?

Yes, we offer all services regarding design conversion & design repairing and also redraw your old design to
make it according to your requirements.

Do you create design for names, products or titles?

Yes! We create custom designs for names, products or titles.

Which file formats you accept for design?

We accept all file formats and deliver design in all suitable formats as well such as JPG, EPS and TIFF.

Can we request additional services e.g. background or website design for our design?

Background designs are not part of our packages, but you can request background or website design for
additional charges.

Who owns the rights of your graphics designs?

Our customers solely own the rights of their design; we don’t register or protect the graphics design created
for clients.

Can I buy a pre-design from your portfolio and get its exclusive rights?

Yes, you can buy any design from our sample database. We won’t resell your design to any other client. Any
sold design will be removed from our portfolio.